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Support workers play a crucial role in helping older individuals and those with disabilities live safely and independently at home. Yet many enter the field with limited exposure to assistive technology and little experience navigating real home environments

Traditional aged care training often relies on written materials that can’t demonstrate movement, fit or safety risks in a realistic way.

To address this gap, Start Beyond partnered with iLA to create an immersive virtual reality experience and an augmented reality support tool that improves support worker training and enhances independent living assessments. The combined VR and AR program helps workers build confidence with assistive technologies, make informed decisions and communicate clearly with clients during home visits.

This pilot is emerging as one of Australia’s leading digital innovations in aged care training and disability awareness training for support workers.iLA is a for-purpose organisation dedicated to helping older Australians and individuals with disabilities make informed decisions about living and ageing well. As a delivery partner for the Australian Government’s Aged Care Data and Digital Strategy, iLA develops innovative tools that support reablement, informed choice and person-centred care.

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Start Beyond worked with iLA’s subject matter experts to design an immersive VR and AR learning experience delivered through Start Beyond’s world-leading Oncio platform.

The training program includes two integrated tools: an augmented reality mobile app used during home visits, and a virtual reality experience designed for aged care and disability support workers to experience scenario-based learning in simulated homes.

Together they strengthen aged care and disability support worker training, improve assistive technology assessments and foster confident, person-centred care.