Benefits
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In partnership with RIST, we refined learning outcomes and translated core training content into immersive, experience-driven modules.
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We’ve seen significantly higher engagement and far more meaningful classroom discussions after students complete VR training.
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Introduction
Traditional aged care training often relies on written materials that can’t demonstrate movement, fit or safety risks in a realistic way.
To address this gap, Start Beyond partnered with iLA to create an immersive virtual reality experience and an augmented reality support tool that improves support worker training and enhances independent living assessments. The combined VR and AR program helps workers build confidence with assistive technologies, make informed decisions and communicate clearly with clients during home visits.
This pilot is emerging as one of Australia’s leading digital innovations in aged care training and disability awareness training for support workers.
iLA is a for-purpose organisation dedicated to helping older Australians and individuals with disabilities make informed decisions about living and ageing well. As a delivery partner for the Australian Government’s Aged Care Data and Digital Strategy, iLA develops innovative tools that support reablement, informed choice and person-centred care.
Solution
Start Beyond worked with iLA’s subject matter experts to design an immersive VR and AR learning experience delivered through Start Beyond’s world-leading Oncio platform.
The training program includes two integrated tools: an augmented reality mobile app used during home visits, and a virtual reality experience designed for aged care and disability support workers to experience scenario-based learning in simulated homes.
Together they strengthen aged care and disability support worker training, improve assistive technology assessments and foster confident, person-centred care.

What Support Workers Gain from the VR and AR Experiences
- Stronger evaluation skills during independent living assessments
- Confidence in identifying and explaining appropriate assistive technologies
- Improved communication and trust between workers and clients
- Better understanding of client needs and the accommodations required for effective support, including safe product configuration
- Safe and engaging realistic scenario-based learning experiences
- Cost-effective alternatives to transporting physical equipment
- Person-centred decision-making that supports independence at home

Process
Virtual Reality Experience for Scenario-Based Learning

An immersive virtual reality experience that builds support worker confidence
The iLA VR program gives aged care and disability support workers a safe environment to practise assessments and understand how assistive technologies support people in daily life. Inside realistic home environments, learners observe each client completing everyday tasks before reviewing appropriate AT options.
Frequently Asked Questions
VR places workers inside realistic home environments where they can observe client needs and explore assistive technologies safely. The scenario-based learning examples guide users through everyday tasks, functional challenges and assistive technology options so they can build confidence before applying these skills in real homes.
Evaluation showed stronger decision-making, clearer understanding of assistive technology use and improved confidence in discussing options with clients.
It allows workers to place accurate 3D models of assistive technologies directly into a client’s home so they can see how each item looks, moves and fits.
This helps clients understand size, reach and safe use in their own space which reduces uncertainty and supports more informed decisions.
User testing with older adults showed the AR experience made care conversations clearer and helped build trust in the recommendations made.
8 assistive technologies are featured across both the AR app and VR simulations, each with detailed demonstrations.They include shower stool, toilet support arms, tablet dispenser, wedge cushions, tipping kettle, compact oven, car bar and collapsible trolley.
The modular design allows new client personas, products and environments to be added easily. The AR app and VR experience are both built for growth.
Assessment skills, risk identification, decision-making, equipment configuration and confidence in recommending assistive technologies.










