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Following on from success of VR training in the US from retailers like Walmart and Bank of America, Woolworths have partnered with Start Beyond and STRIVR to bring to life Australia's largest, at scale, VR training program; accessed in over 1,000 supermarket stores nationwide.
Covering a wide variety of on-the-shop-floor VR simulations, the training program has been accessed by over 46,000 team members to date, and has dramatically reduced training time and costs comparable to face to face training. The most recent module, Customer Acts of Violence and Aggression, has been particularly impactful, providing team members with a safe but realistic simulation of dangerous scenarios involving violent and aggressive customers.
Rebecca Todd, People Director, Woolworths Supermarkets
Following on from success of VR training in the US from retailers like Walmart and Bank of America, Woolworths have partnered with Start Beyond and STRIVR to bring to life Australia's largest, at scale, VR training program; accessed in over 1,000 supermarket stores nationwide.
Covering a wide variety of on-the-shop-floor VR simulations, the training program has been accessed by over 46,000 team members to date, and has dramatically reduced training time and costs comparable to face to face training. The most recent module, Customer Acts of Violence and Aggression, has been particularly impactful, providing team members with a safe but realistic simulation of dangerous scenarios involving violent and aggressive customers. Following on from success of VR training in the US from retailers like Walmart and Bank of America, Woolworths have partnered with Start Beyond and STRIVR to bring to life Australia's largest, at scale, VR training program; accessed in over 1,000 supermarket stores nationwide.
Covering a wide variety of on-the-shop-floor VR simulations, the training program has been accessed by over 46,000 team members to date, and has dramatically reduced training time and costs comparable to face to face training. The most recent module, Customer Acts of Violence and Aggression, has been particularly impactful, providing team members with a safe but realistic simulation of dangerous scenarios involving violent and aggressive customers.
The VR training content is seamlessly accessed across 2,000 headsets in supermarkets nationwide, built on Strivr's robust VR infrastructure which includes hardware, security, deployment, analytics and content tools.
Within the first two years since launch, the program has been a great success and usage metrics have surpassed expectations:
>153,000 VR experiences completed by 46,000 team members
>12,000 hrs of in-headset training undertaken
>90% completion rates
>90% completion rates
Covering a wide variety of on-the-shop-floor VR simulations, the training program has been accessed by over 46,000 team members to date, and has dramatically reduced training time and costs comparable to face to face training. The most recent module, Customer Acts of Violence and Aggression, has been particularly impactful, providing team members with a safe but realistic simulation of dangerous scenarios involving violent and aggressive customers.
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