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SocialWise VR

SocialWise VR

Supporting autistic youth as they grow up

VR Therapy
153,000
+

Experiences completed

153,000
+

Experiences completed

153,000
+

Experiences completed

Social Wise VR menu screen by Bridge Behavioural
INDUSTRY
Hospitality
LOCATION
New Zealand
employees Trained
10,000
PLATFORM
VR
SUMMARY
  • Real-world simulation: VR training recreates complex scenarios so learners can practise safely without real-world risk.
  • Consistent skill development: Employees receive the same high-quality training experience every time, reducing variability.
  • Engaging learning environment: Immersive visuals and interaction keep learners focused and improve knowledge retention.
  • Scalable training delivery: Organisations can train large teams quickly, without the cost and logistics of in-person sessions.
INTRODUCTION

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THE CHALLENGE

How could Woolworths scale up training for over 100,000 team members nationwide, whilst reducing training time and increasing capabilities on the supermarket floor?

THE SOLUTION

Following on from success of VR training in the US from retailers like Walmart and Bank of America, Woolworths have partnered with Start Beyond and STRIVR to bring to life Australia's largest, at scale, VR training program; accessed in over 1,000 supermarket stores nationwide.  

Covering a wide variety of on-the-shop-floor VR simulations, the training program has been accessed by over 46,000 team members to date, and has dramatically reduced training time and costs comparable to face to face training. The most recent module, Customer Acts of Violence and Aggression, has been particularly impactful, providing team members with a safe but realistic simulation of dangerous scenarios involving violent and aggressive customers.

" The benefit is that our team members can practice the best way to act and respond in what can be challenging and possibly confronting situations. We would rather our team experience this via VR... than being put into situations for the first time in real life."

Smiling woman with short hair wearing a blouse, arms crossed.

Rebecca Todd, People Director, Woolworths Supermarkets

THE RESULT

Following on from success of VR training in the US from retailers like Walmart and Bank of America, Woolworths have partnered with Start Beyond and STRIVR to bring to life Australia's largest, at scale, VR training program; accessed in over 1,000 supermarket stores nationwide.  

Covering a wide variety of on-the-shop-floor VR simulations, the training program has been accessed by over 46,000 team members to date, and has dramatically reduced training time and costs comparable to face to face training. The most recent module, Customer Acts of Violence and Aggression, has been particularly impactful, providing team members with a safe but realistic simulation of dangerous scenarios involving violent and aggressive customers. Following on from success of VR training in the US from retailers like Walmart and Bank of America, Woolworths have partnered with Start Beyond and STRIVR to bring to life Australia's largest, at scale, VR training program; accessed in over 1,000 supermarket stores nationwide.  

Covering a wide variety of on-the-shop-floor VR simulations, the training program has been accessed by over 46,000 team members to date, and has dramatically reduced training time and costs comparable to face to face training. The most recent module, Customer Acts of Violence and Aggression, has been particularly impactful, providing team members with a safe but realistic simulation of dangerous scenarios involving violent and aggressive customers.

THE PROCESS
01

Examples: VR/AR Content Development

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02

Examples:

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03

Examples:

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THE RESULT

Following on from success of VR training in the US from retailers like Walmart and Bank of America, Woolworths have partnered with Start Beyond and STRIVR to bring to life Australia's largest, at scale, VR training program; accessed in over 1,000 supermarket stores nationwide.  


The VR training content is seamlessly accessed across 2,000 headsets in supermarkets nationwide, built on Strivr's robust VR infrastructure which includes hardware, security, deployment, analytics and content tools.
Within the first two years since launch, the program has been a great success and usage metrics have surpassed expectations:


  • 153,000 VR experiences completed by 46,000 team members
  • 12,000 hrs of in-headset training undertaken
  • 90% completion rates
  • 90% completion rates

Covering a wide variety of on-the-shop-floor VR simulations, the training program has been accessed by over 46,000 team members to date, and has dramatically reduced training time and costs comparable to face to face training. The most recent module, Customer Acts of Violence and Aggression, has been particularly impactful, providing team members with a safe but realistic simulation of dangerous scenarios involving violent and aggressive customers.

BENEFITS

Building psychological safety in the workplace with VR training

Immersive scenarios offer realistic practice

Immersive VR training for customer conflict management

Immersive scenarios offer realistic practice

Building psychological safety in the workplace with VR training

Supports psychological safety in the workplace

Enhancing employee resilience 
through immersive training

Immersive learning builds confidence and resilience quickly

The nuance and authenticity of the scenarios produced by Start Beyond, combined with their engaging interactive design, provides therapists and their clients with an invaluable resource for developing strategies which address the daily challenge of social relationships.

Jenifer Shahin

SocialWise Co-founder

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Further reading

Frequently asked questions

Deliver the most accurate and relevant intelligence with AI that understands your business and intent, reasons across public + private data, and selects the best model for every query

Deliver the most accurate and relevant intelligence with AI that understands your business and intent, reasons across public + private data, and selects the best model for every query

Deliver the most accurate and relevant intelligence with AI that understands your business and intent, reasons across public + private data, and selects the best model for every query

Deliver the most accurate and relevant intelligence with AI that understands your business and intent, reasons across public + private data, and selects the best model for every query

Deliver the most accurate and relevant intelligence with AI that understands your business and intent, reasons across public + private data, and selects the best model for every query

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Seeing is believing

The best way to experience immersive learning is to see it for yourself. Arrange for a product demonstration, consultation or call with one of our spatial computing experts.
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